Question 1

What is the difference between managing my portfolio myself and hiring Gestion Morin?

Accepted Answer

The difference is in the operations, not in the decisions. Owners who self-manage take the calls, the complaints and the emergencies themselves, and run their own rental board proceedings. With Gestion Morin, the team takes them, and the owner still rules on what is theirs to rule on.

Question 2

Is renting included or billed separately?

Accepted Answer

Billed separately. Re-renting a unit — photos, showings, the credit check, signing the lease and handing over the keys — is its own line, billed per unit re-rented. Management fees cover the administrative side: everything handled by phone and email.

Question 3

How is the billing split?

Accepted Answer

Into three separate lines. Management covers the administrative side, meaning everything handled by phone and email. Re-renting a unit is billed on its own, per unit re-rented. And anything requiring a site visit — maintenance, for instance — is billed hourly. Amounts are given over the phone, once your portfolio is known.

Question 4

How are tenants screened?

Accepted Answer

Gestion Morin puts every applicant through a credit check and a rigorous review of their file before signing. A bad tenant costs more than one extra month of vacancy.

Question 5

Who frames the building rules?

Accepted Answer

Gestion Morin's building rules were drawn up with lawyers specialised in real-estate law: the building itself, pets, the use of parking spaces. Clear, structured, secure management.

Question 6

What happens when rent does not come in?

Accepted Answer

Gestion Morin tracks the delay as soon as it appears, starts the steps set out in law within the deadlines, and builds the file properly if the rental board becomes necessary.

Question 7

Are emergencies covered outside business hours?

Accepted Answer

Yes. An emergency in a building does not stop at five o'clock, and Gestion Morin is the one who receives it.

Question 8

Do you produce RL-31 slips?

Accepted Answer

Yes. Gestion Morin produces and sends the RL-31 slips within the required deadlines, for every unit.

Question 9

Do I keep oversight of my buildings?

Accepted Answer

Yes. Gestion Morin removes the operations, not the decisions. The owner stays informed and rules on what is theirs to rule on.

Question 10

Is it better to have renovations handled by the manager or by an outside contractor?

Accepted Answer

Gestion Morin holds its own construction contractor licence from the Régie du bâtiment du Québec, so the work stays in-house. Going through an outside contractor adds an intermediary between the owner and the job site, and one more layer of scheduling.

One manager between you and your buildings.

Three parts, one manager.

The eleven things that stop coming back to you.

Renting at market rate

Photos, video and presentation

Tenant screening

Rent collection

Maintenance and upkeep

Renovations

Tenant complaints

Emergencies

RL-31 slips

Rent increase notices

Evictions and the rental board

Brought back, room by room.

The legal side is not an option, it is the job.

What we get asked about the services.

Hand us your portfolio.